Remote and On-site service

On-site support services

Need help NOW? Call Ackrus and we will schedule an experienced technician to come to your office to troubleshoot and repair your PC, server or computer peripherals. Labor rates vary based on the type of system affected to provide you with the lowest cost solution possible.

Remote services

Ackrus solutions provides your company with the level of assistance you need. We often correct your problems remotely saving you time and money. Remote services include telephone support and remote access support. Remote access support allows a technician at Ackrus to login to the system having the problem and troubleshoot the system remotely. This service allows you to get your problem fixed faster, pay less and get back to work sooner. Telephone support is a fee-based support service offered to all Ackrus clients. We’re here when you need us and can help solve your problem over the phone with quick answers to difficult problems. For more information on telephone and other support services call Ackrus today or visit our web pages for monthly service agreements.